16–17 September 2026 | Online

Two days of focused CX technology demonstrations.

Explore the schedule for both event days, including demonstrations, direct Q&A and a closing panel discussion.

Day 1

Wednesday, 16 September 2026

9:00 am–1:10 pm BST10:00 am–2:10 pm CEST
  1. Opening

    Welcome and introduction

    15 minutes

  2. Demonstration · 20 minutes

    HyperITech

    Presented by Mick Hanafin · Managing Director

    Discover more
    Q&A · 10 minutes

    HyperITech Q&A

  3. Demonstration · 20 minutes

    HGS

    Presented by Rob Irons and Amrita Singh · VP of Public Sector & VP of Digital Solutions

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    Q&A · 10 minutes

    HGS Q&A

  4. Demonstration · 20 minutes

    InsightNarrator

    Presented by Federico Cesconi · CEO / Founder

    Discover more
    Q&A · 10 minutes

    InsightNarrator Q&A

  5. Break

    Refreshment break

    30 minutes

  6. Demonstration · 20 minutes

    Five9

    Presented by Anthony Raguero · Enterprise Solution Consultant

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    Q&A · 10 minutes

    Five9 Q&A

  7. Demonstration · 20 minutes

    NSL

    Presented by Mark Bryan · Sales Director

    Discover more
    Q&A · 10 minutes

    NSL Q&A

  8. Roundtable · 45 minutes

    Panel discussion

    With participating CX technology representatives

  9. Closing

    Day 1 closing remarks

    10 minutes · Day ends at 1:10 pm BST

Day 2

Thursday, 17 September 2026

1:00–5:10 pm BST8:00 am–12:10 pm ET
  1. Opening

    Welcome and introduction

    15 minutes

  2. Demonstration · 20 minutes

    UJET

    Presented by Matt Clare · VP of Product Marketing & Solution Consulting

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    Q&A · 10 minutes

    UJET Q&A

  3. Demonstration · 20 minutes

    Smart Role

    Presented by Tue Søttrup · CEO / Co Founder

    Q&A · 10 minutes

    Smart Role Q&A

  4. Demonstration · 20 minutes

    Operata

    Presented by Matt Bange · Director of Solution Engineering

    Q&A · 10 minutes

    Operata Q&A

  5. Break

    Refreshment break

    30 minutes

  6. Demonstration · 20 minutes

    Value Architect

    Presented by Phil Goddard · Founder

    Discover more
    Q&A · 10 minutes

    Value Architect Q&A

  7. Demonstration · 20 minutes

    Mojo CX

    Presented by Jimmy Hosang · CEO / Founder

    Q&A · 10 minutes

    Mojo CX Q&A

  8. Roundtable · 45 minutes

    Panel discussion

    With participating CX technology representatives

  9. Closing

    Event closing remarks

    10 minutes

  10. End of the day